Component install PISSED OFF

Mithrandir · Post by **Mithrandir** » Thu Feb 02, 2006 3:08 pm

so i take to get my speakers put in they call me back like 5 hours later and said, we cant get these to fit the door wont close and if we cut a hole your window crank will hit off of the speaker so you wont be able to roll down your windows, but we will have to charge you even if we dont get em put in because we spend so much time on it already. So im like ok fuck it just put em in i dont care if I can move my windows. So i go up a while later and it turns out by cutting the door panel the will fit fine but they made the spacers out of MDF. Now should i worry about it getting damp and warping and damaging the speakers? Also isnt it their responsibility to fix or pay for the damage if it happens? Ill be getting the car back tomorrow when they are finished. Grrrr damn johnstown

edit: am i right to be angry and if anything goes wrong what legal action can i take and should ?>

mikechec9 · Post by **mikechec9** » Thu Feb 02, 2006 3:49 pm

which is why i vowed to never have anyone install a dime on my truck without my assistance. i went through that garbage before. imo there is always a way to "make it fit." true they charge by the hour (i'm sure), so you might as well get your money's worth. that is, either they fab and make them fit or you don't pay. then, the flip side is they are obviously novices who you really don't want near your car in the first place. they will likely screw something up even worse.
i would have been certain to get a work order from them initially so it notes exactly what you will be charged for based on what they say they are capable of doing. it was that evidence that got me 1/3 of my moolah back. i settled with them personally though, but threatened them with the law angle. it humbled them pretty quickly.
this type of garbage happens all the time though. idiots claim they can do something with no problem right off the rip b/c they have nothing to lose. they will get paid anyway. and they likely don't get too much business on avg, b/c everyone goes to bb and cc for their megar needs. so basically, someone MUST be the fool in order for them to be successful (Like midas type places). sorry that happened though. i'm sure it's the absolute last thing you were thiking when you dropped the ride off. likely a complete 180 actually.

sinister audio · Post by **sinister audio** » Thu Feb 02, 2006 3:52 pm

hey now not all stereo shops are stupid like that. some places are scared to do anything but screw them in so thats why they have problems.

mikechec9 · Post by **mikechec9** » Thu Feb 02, 2006 4:17 pm

sinister audio wrote:hey now not all stereo shops are stupid like that. some places are scared to do anything but screw them in so thats why they have problems.

agreed. unless you have a real cool installer who respects and is also an avid fan of car audio, these places are usually extremely expensive, as they cover potential instances like this bs in their cover charge. not to mention far too many low budget shops are run by phallus-head managers (love the euphemisms) who just want the car in and out, as they have to struggle to make maximum profit. the only ones who are scared to improvise that i know of are bb & cc type chains who are going to make their money regardless. so just like the ill manager types, who needs this thing sitting in here taking up space that could have been 30 HU installs at 50-60 a pop? of course this is just in my experience, but i really love the shops that speak the same language as I do.

Ryan from Ohio · Post by **Ryan from Ohio** » Thu Feb 02, 2006 4:29 pm

Isnt this the shop that orginaly said like $90 to install then uped the price to $180 because of adapters?

Now they are telling you more than that?

I wouldnt pay a PENNY more than quoted cost. Unless they got paperwork with your signature OKing the higher cost...

$180 is RIDICULOUS for this... Hell should of just put in Q kicks...

smoker · Post by **smoker** » Thu Feb 02, 2006 4:39 pm

i wouldnt worry about the rings being made of mdf....i do it all the time....of course i do paint them so they look a little nicer and that does offer some protection.....

sinister audio · Post by **sinister audio** » Thu Feb 02, 2006 4:46 pm

if you were around here you could of gotten them for 300 installed with custom kicks.

Ranger SVO · Post by **Ranger SVO** » Thu Feb 02, 2006 5:31 pm

Many shops get a bad rep simply because of stupid stuff.

We have alot of repeat business because we don't do stupid things. If I had removed a door panel and saw the speakers would not fit, I would have put the car back together, called the customer, informed him of the problem and at this time there would be no charge. I now have a customer that know that he will be treated fairly.

He will be back.

Jonathan · Post by **Jonathan** » Thu Feb 02, 2006 5:36 pm

If I didn't do my own installs, I wouldn't trust my own vehicle with anyone with anyone that isn't at least a MECP advanced level installer, preferably a MECP master installer.

MDF rings are a good thing, not a bad one. Stock plastic spacers suck. I'd be weary about the cut door panels, and I'd definately take action if they do any damage. That's one reason it is critical to know and trust an installer.

Ranger SVO · Post by **Ranger SVO** » Thu Feb 02, 2006 5:59 pm

There are 3 installers in our shop and not one is MECP. I'm the middle man with 10 years experience. The senior dude (much younger than me) has over 14 years, and one new guy at 2 years but he is learning from the best.

I can not speak for the other two but I don't see the point, my reputation speaks for itself.