Faulty Alpine IVA-D310 :( Please help.

chodecz · Post by **chodecz** » Sun Feb 04, 2007 6:01 pm

Hi guys,

I recently purchased a second hand Alpine IVA-D310 (http://www.alpine-usa.com/US-en/product ... l=IVA-D310) it has a major fault though...

I installed the unit 100% correctly, and powered it up. It already had a CD in it which played fine, and all the other functions worked fine.. but when I went to eject the CD it made an ejecting noise for a split second (opposed to the usual long sound untill a disc is fully ejected) but the CD didnt come out! I then had to push the CD back in using another CD, then it made a brief loading noise and said 'disc loading error', then when I press the eject button the same happened as initially!

Anyway I eventually pulled the CD out with some small scissors. But now when I try to put a CD in, nothing grabs onto it and it just goes further and further in without being loaded! (

I purchased this unit second hand, and the seller wants a quote on fixing costs and will re-emburse me.

Does anyone know what the problem could be, and where/how I can get it fixed??

brtnboarder3241 · Post by **brtnboarder3241** » Sun Feb 04, 2007 7:01 pm

did u contact the person that sold it to you?

swimmerdude · Post by **swimmerdude** » Sun Feb 04, 2007 7:04 pm

chodecz wrote:I purchased this unit second hand, and the seller wants a quote on fixing costs and will re-emburse me.

read a bit more

swimmerdude · Post by **swimmerdude** » Sun Feb 04, 2007 7:06 pm

I would first contact Alpine about fixing it. I read about amp repair companies... but not really HU repair companies. And some of these no name repair companies are a little sketchy.... Alpine would be the only company i would call, and they will be able to tell you whats wrong... they made the product!!

chodecz · Post by **chodecz** » Sun Feb 04, 2007 7:32 pm

The problem is that I'm in the UK and this is a US spec unit. I purchased it via eBay.

Looks like I'll just have to return it to the seller for a refund.

And it looks so damn pretty sitting in my room, lol.

Sun Feb 04, 2007 8:07 pm

It's most likely a mechanical problem, are there any repair places where you are? I'm sure someone could open it up and see what's catching. They might charge you a bench fee or something. Usually around $25.00 or so.

chodecz · Post by **chodecz** » Sun Feb 04, 2007 8:08 pm

I have asked people on a big UK forum, no reply yet.

Bwcad1 · Post by **Bwcad1** » Sun Feb 04, 2007 8:09 pm

u got screwed and alpine wont fix it because you bought it online.

cargodz · Post by **cargodz** » Mon Feb 05, 2007 1:40 am

Best bet would be to return it and get the refund if the seller is willing to give it.