Cargodz???

Ryan from Ohio · Post by **Ryan from Ohio** » Sun Feb 22, 2009 6:01 pm

Man, I need some popcorn.

MaxdSPL · Post by **MaxdSPL** » Sun Feb 22, 2009 7:31 pm

Don't forget the soda this time either.......lol

Jon · Post by **Jon** » Mon Feb 23, 2009 8:03 am

I will say something generic here since I don't know all involved enough to make a judgment. I have never been paid to do car audio installs, but I do perform computer repairs for a fee. I will use that experience to relate to this story.

I always let the customer know up front how much the repairs will cost and how long they should expect it to take. They know up front what I am willing to do for that amount and how long that should take. They also know that if I find other issues that prohibit me from completing my work as agreed, I will call them as soon as I find a problem and we will go from there. As a matter of principal, I never ask for money up front, unless I have a large investment up front myself, such as high dollar parts. All of my labor charges are to be paid upon completion. I have set rates for most of the common problems people have with their computers. I have had customers in the past try to pay me more than I charge, which I appreciate, but have trouble accepting. I have even had customers whom I did work for that did not 100% fix an issue, I agreed to correct again at no charge, then have them demand that I accept payment on a warranty job. I think that the more I try to be an honest person, the more money I make. I have seen others who try to milk every job they get, only to always be searching for willing customers. I have previous customers bringing me work all the time. I work strictly off referrals.

Now specifically in the case of the two Michaels, I would think that everyone should at least wait for Cargodz to respond before rushing to judgment. We have one half of the story so far. Let's get the other half before passing judgment. I would say that it does seem like the customer is not pleased with the outcome of the job. That alone would drive me personally to correct the issue until the customer was satisfied. Sometimes the small things that you do right will buy you more time to correct mistake you make along the way. One thing is for sure, both parties will come away from this with lessons learned.

MobileAudio219 · Post by **MobileAudio219** » Mon Feb 23, 2009 8:55 am

im only pointing out that you dont have mikes side. that you claim to be a fair person who will call it as they see it regardless of who is involved yet your ready to string up a man based on half a story.

Has anybody been able to get ahold of Mike? If so, did ask him to get ahold of the guy on the intake? I've been super busy before and always seem to find the time to answer the phone, or atleast return a phone call... If you run a business, you should have an open line of communications (answer your phone.)

i think also the story doesnt reflect the fact that the 160 for the install also included all the wiring and the massive flatline....

It really doesnt matter what he charged. The price was cheap, but would the story be any different if the price was 1,000?

the customer was there the whole time. he knew what was up. the dinner he had to attend was on the second trip out. i think the guy would appreciatte him working on it when he could and gettin what he could get done even though it put his marriage on the rocks for a day. try telliing the old lady your working on a weekend when its her birthday...it dont go over well.

Thats why I suggested he probably should of fixed one hacked job at at a time... Instead of having the whole vehicle apart, if he would of started with fixing the head unit wires first, or re-running the amp wires, ect. One problem could of been fixed, and he wouldnt of had to leave with his car in shambles.

also apparantely saturdays are the only day this guy could do it as i understand.

Even more reason to fix one item at a time. .

regardless, im done with this topic. suffice it to say, ill call it as i see it
, and say that if you are willing to crucify mike over this and you dont know his side at all, then id think you want to question your own character.....

I just think mike went about doing things the wrong way. I don't think he meant to screw the kid over. I just thing he took the wrong steps to make the story come out with a happy out-come.

Ryan from Ohio · Post by **Ryan from Ohio** » Mon Feb 23, 2009 11:07 am

Actually there is 3 sides to this story. Aukland (Tommy) was involved with wiring some speakers up in the doors I guess. As well as another part when he traveled to NE Ohio to work on the issues.

I have no doubt when Mike gets back online this will get straightened out.

I cant help to think that his big move has played a part in this fiasco also.

BYW Justin I did call him a few days back and alerted him to the guy with the intake. Im sure Terry mentioned it to him also when he was talking to Mike. So hes well aware of it.

MobileAudio219 · Post by **MobileAudio219** » Mon Feb 23, 2009 12:57 pm

This is how I see it. I didnt mean to p*ss anybody off. I didnt make this thread, I was just contributing my thoughts.

I dont think Mike hacked things up at all. I believe that he did indeed fix some issues. He probably pulled it apart, seen the previous hack job and thought "no problem, I can fix that in no time." Sometimes it's easy to under estimate potential problems.

With the customer being so far away he should of broke the install down into portions, then finished one portion before starting another. It sounds like he just bit off more than he could chew and didnt take the best steps to get things back in order, you know?

I think Mike is probably a good person, he just didnt handle this particular situation correctly.

Now, with the intake I do think he did a pretty poor job keeping in contact with the member on here. I think when you sell somebody something you should keep them updated.

It's not that it's been a month and theres still no intake, it's more that it's been a month of not being able to get updates. If you can't get ahold of the seller after a few weeks, you probably begain to expect the worse...

jgs07 · Post by **jgs07** » Mon Feb 23, 2009 2:08 pm

its all straightened (the intake) out. he gave me a refund and a sincere apology. hes a good guy and what happened with the intake was not his fault at all. completely out of his hands.

jgs07 · Post by **jgs07** » Mon Feb 23, 2009 2:14 pm

oh and he gave me five bucks interest too :)

Ryan from Ohio · Post by **Ryan from Ohio** » Mon Feb 23, 2009 2:45 pm

Oh,

well what happened to it? Just got caught up in shipping or the extended wait due to manufacturer???

I knew Mike would make things right in the end.

MobileAudio219 · Post by **MobileAudio219** » Mon Feb 23, 2009 4:22 pm

jgs07 wrote:oh and he gave me five bucks interest too :)

SCORE!!!!

Glad things worked out for ya!!!

PM SENT!