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what is wrong with my remote start!? help installers

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Expand view Topic review: what is wrong with my remote start!? help installers

by lotas » Sun Jan 15, 2006 2:07 pm

wow thanks smoker, and to eveyone else. they are always real cool about it so Im just gonna take it back to them again.

by Ryan from Ohio » Sun Jan 15, 2006 9:01 am

I advise calling COmpustar and complaining.

To be a dealer of Compustar you have to be a confident installer, which these guys dont sound like.

Maybe Compustar can have some pull in getting them to fix it right or to take it to another COmpustar dealer and get it fixed properly.

by smoker » Sat Jan 14, 2006 6:38 pm

youu know it is so much easier to do a remote start the right way the first time too.

by Ranger SVO » Sat Jan 14, 2006 6:35 pm

I think you said it all smoker. Most remote start problems are install related. There are some installers who try to short cut the immobilizer part of the install and that WILL cause problems.
lotas, Take it back and complain really loud. Everyone makes a mistake, but if it keeps happening there is a problem

by smoker » Sat Jan 14, 2006 6:16 pm

i hope your getting all these keys back? those type of immobilizers have a small box that wires into the remote start and you install an extra key inside of it...usually for my customers peace of mind i install the head only and give them back the key part....anyway this thing wires to power and a few other things iginition etc..but one of the wires is a wire that grounds the immobilizer during remote start...this energizes a coil inside that surrounds the head of the key and transmits that frequency through an antenna that ends in a loop that is supposed to be mounted around the key cylinder in the steering column or wherever you stick the ignition key in (dash or console, wherever the ignition key goes) this tricks the factory system into thinking that you have a key in the cylinder....sounds to me like they are haveing trouble getting this antenna to stay put...they can be finicky and some of them even specify which way to run the wire that goes back to the immobilizer box.....


i still dont have a good answer for the lock/unlock unless maybe your car locks and unlocks when you put the key in the igintion? then it could be that they have taken a shortcut and wired this thing to constantly be on, this would also account for tthe remote start not working because most pats systems will not allow you to unsuccessfully try to start the car more than 2 or 3 times before not letting it start for a few minutes...


ok im having a vision......the imobilizer gets constant power and recieves its negative input from the brain during remote start....if they have tried to shortcut this by merely grounding this wire then the immobilizer will have constant power..it also outputs to the ignition wires but not the starter wires so it could make the system think you are putting the key in and turning it without actually making the car crank because the system brain is not recieving the remote signal if your car locks the doors when you put the key in and turn it and then unlocks when you take the key out i would suspect this MAY be whats happening.....which would also explain why it wont remote start because it is cycling the ignition without cranking it and then you go in the car with a different key and it starts......if it doesnt always start with the key then they need to use the keysence and a relay to make it work because some systems dont like to see 2 keys at once.....
.

i hope that made sense

by lotas » Sat Jan 14, 2006 5:46 pm

smoker wrote:for that car you need a transponder type immobilizer...it sounds to me like its not picking up the correct frequency......did you have to supply them with an extra key for this install?
do you know what model # the immobilizer is that they used?
also if they had installed it correctly #1. the locks would work correctly and #2. if the remote start is unlocking the doors they should have used the correct wiring to the arm/disarm functions so that it wouldnt trigger the alarm
i dont know what else to tell you online but it may very well be a faulty unit and they may very well know what they are doing...
damn smoker. yeah immobilizer that was it. I did have to supply them with an extra key...everytime I'd have it fixed they'd say "do you have another key to the car? we need another key" so I'd have to give them the 2nd key. I don't know what the model # is, no.


and the stupid door locks thing really pisses me off...i dont know what the hell is causing that. its like a malfunction, my doors just randomly unlock themselves. maybe a ghost is in there hitting the power unlock button ;)

by smoker » Sat Jan 14, 2006 4:34 pm

for that car you need a transponder type immobilizer...it sounds to me like its not picking up the correct frequency......did you have to supply them with an extra key for this install?

do you know what model # the immobilizer is that they used?

also if they had installed it correctly #1. the locks would work correctly and #2. if the remote start is unlocking the doors they should have used the correct wiring to the arm/disarm functions so that it wouldnt trigger the alarm


i dont know what else to tell you online but it may very well be a faulty unit and they may very well know what they are doing...

by Ryan from Ohio » Sat Jan 14, 2006 3:30 pm

I would take it back again and explain to them you are unhappy with all the problems its been having.

Chances are its installer error. Compustars are backed with a lifetime warranty... SO if its bad they gotta fix/replace it. Doesnt cost them anything...

by Bwcad1 » Sat Jan 14, 2006 3:22 pm

sounds to me like the computer is going take it back and have them give you a new cpu for it

by audiobass10 » Sat Jan 14, 2006 3:19 pm

Hmm..Maybe try putting it in Valet Mode and then taking it off? See if that helps.

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