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Hi guys,

I recently purchased a second hand Alpine IVA-D310 (http://www.alpine-usa.com/US-en/product ... l=IVA-D310) it has a major fault though...

I installed the unit 100% correctly, and powered it up. It already had a CD in it which played fine, and all the other functions worked fine.. but when I went to eject the CD it made an ejecting noise for a split second (opposed to the usual long sound untill a disc is fully ejected) but the CD didnt come out! I then had to push the CD back in using another CD, then it made a brief loading noise and said 'disc loading error', then when I press the eject button the same happened as initially!

Anyway I eventually pulled the CD out with some small scissors. But now when I try to put a CD in, nothing grabs onto it and it just goes further and further in without being loaded! (

I purchased this unit second hand, and the seller wants a quote on fixing costs and will re-emburse me.

Does anyone know what the problem could be, and where/how I can get it fixed??

did u contact the person that sold it to you?

chodecz wrote:I purchased this unit second hand, and the seller wants a quote on fixing costs and will re-emburse me.

read a bit more

I would first contact Alpine about fixing it. I read about amp repair companies... but not really HU repair companies. And some of these no name repair companies are a little sketchy.... Alpine would be the only company i would call, and they will be able to tell you whats wrong... they made the product!!

The problem is that I'm in the UK and this is a US spec unit. I purchased it via eBay.

Looks like I'll just have to return it to the seller for a refund.

And it looks so damn pretty sitting in my room, lol.

It's most likely a mechanical problem, are there any repair places where you are? I'm sure someone could open it up and see what's catching. They might charge you a bench fee or something. Usually around $25.00 or so.

I have asked people on a big UK forum, no reply yet.

u got screwed and alpine wont fix it because you bought it online.

Best bet would be to return it and get the refund if the seller is willing to give it.