AmpRepairCenter.com AVOID
Posted: Mon Sep 11, 2006 12:37 pm
I purchased a used amplifier online. I got it, and it was DOA. No big deal, guy I bought it from said he will pay to have it fixed. I do a search online for amplifier repair centers, and one I come across is AmpRepairCenter.com.
Checked out their site andgot an estimate, told what my problem was usually takes 1-2 weeks to fix and ship back. I ship the amp to them and they e-mail me on August 24th saying the problem and cost, and I tell them to go ahead with the repair. I have a car show that I am leaving for on September 14th, so I figure 3 weeks is more then enough time to fix it (hell, it could probably be done in a day or two).
Two weeks pass and I want to check on the amp, see the status, so I e-mail them. Two days later still no reply (even though they guaranteed e-mail response within 1 business day). So I decide to call them, no answer, so I leave a detailed message including number. Two days later, no call back.
I have since called at least 15-20 times, never receiving an answer. I have left numerous message, around 5 or so, all including my number and full details. I have called throughout the day, so it isn't like I just happen to be calling on their lunch period every time. They are open 10-6, so I called usually every two hours or so.
So here I am sitting waiting for my $800 amplifier, and I have NO way of knowing what is going on. They ignore all e-mail and phone calls, and don't return messages.
AVOID THIS COMPANY AT ALL COSTS. THEY ARE GARBAGE.
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Checked out their site andgot an estimate, told what my problem was usually takes 1-2 weeks to fix and ship back. I ship the amp to them and they e-mail me on August 24th saying the problem and cost, and I tell them to go ahead with the repair. I have a car show that I am leaving for on September 14th, so I figure 3 weeks is more then enough time to fix it (hell, it could probably be done in a day or two).
Two weeks pass and I want to check on the amp, see the status, so I e-mail them. Two days later still no reply (even though they guaranteed e-mail response within 1 business day). So I decide to call them, no answer, so I leave a detailed message including number. Two days later, no call back.
I have since called at least 15-20 times, never receiving an answer. I have left numerous message, around 5 or so, all including my number and full details. I have called throughout the day, so it isn't like I just happen to be calling on their lunch period every time. They are open 10-6, so I called usually every two hours or so.
So here I am sitting waiting for my $800 amplifier, and I have NO way of knowing what is going on. They ignore all e-mail and phone calls, and don't return messages.
AVOID THIS COMPANY AT ALL COSTS. THEY ARE GARBAGE.
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