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What would you do?
Posted: Fri Feb 17, 2006 4:05 pm
by sinister audio
Well I just sold this sub to this guy and well hes not what you would call smart. The sub was an american bass DX15 and he just carried it out then came back and asked to borrow a screw driver so i did. well i could hear him thumping it for about 20 minutes then he stops and comes back in and says "do you have a port?" and i said ya i have areo ports and he said he need it to fit into a 3 3/4" hole and im thinking why the hell is it that size and he goes to tell me that was the hole for the terminal and the box is a 1.15 cube (before sub displacement) and he wants to make it ported for a 15" sub. well i tell him its not going to work and he should seal it back up so he does then he bumps it some more then he stops and comes back in and ask for some screws. i go alright ill give you some but what do you need it for and he said to mount the sub in the box cause he only has 2 screws holding it. so would you guys void the warranty right away on that sub because he was using it for like an hour with 2 screws holding it in and a hole in a sealed box that was tuned to something that only god knows what it is.
Posted: Fri Feb 17, 2006 4:09 pm
by OnYrMrk
Tell him that there is an eye dee ten tee pen fifteen problem with American Bass warrantying this sub.
this is what it looks like I D 10 T PEN 15
or ID10T PEN15
Posted: Fri Feb 17, 2006 4:10 pm
by joeyc
hmmmmmm, tough one. good customer?
Posted: Fri Feb 17, 2006 4:11 pm
by Bwcad1
yup that would be voided do to inproper instalation
Posted: Fri Feb 17, 2006 4:12 pm
by sinister audio
no actually hes a jack ass customer. i told him how to fix up his system 4 differnt times and everytime he went to another shop and got products to do it.
Posted: Fri Feb 17, 2006 4:39 pm
by joeyc
screw him then
Posted: Fri Feb 17, 2006 4:42 pm
by William from NOLA
joeyc wrote:screw him then
Make sure he doens't have any car audio buddies first. But make sure he knows that he'll have to pay you next time :)
Posted: Fri Feb 17, 2006 4:44 pm
by Darthness
i thought the warrenty was voided if the driver wasn't installed professionally?
Posted: Fri Feb 17, 2006 4:46 pm
by sinister audio
depends on the company and the dealer and what he wants to do. thats a good thing about dealers we can swing stuff if we want to.
Posted: Fri Feb 17, 2006 4:56 pm
by Darthness
well if he's an asshole, i'd void the warrenty and tell him to take his shit to best buy or something.