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Posted: Tue Mar 28, 2006 8:53 pm
by geolemon
Oh - the big "final comment" with respect to my post:

Offering your customers the absolute best "bang for the buck" is great.

However, you HAVE to recognize that 99% of your customers (at least) in a retail shop aren't even going to know what "technical aspects" of a product they should be looking for, and therefore won't understand why an XXX is worth a lot of money.
They also will be on-guard, due to experiences with other salespeople (car audio and otherwise -but I gaurantee your local shops haven't helped the stereotype any), and won't just believe anything you tell them - and trying to discuss and explain technical product aspects is very likely to sound like greek to them - and interpreted by them as your actually being DIShonest (ironic as that may sound)...
...rather like the old mechanic story "Uh yeah... I need to charge you $150 to replace your blinker fluid reservoir, and your muffler bearings are looking pretty bad too, might take a couple hours of labor to grease those - but you know, no other shop would even try to tackle these tough jobs!"

Sad - but true. ;)

Posted: Wed Mar 29, 2006 12:07 am
by nikosbuddy
awesome, thanks for all that and i would love the help!!!
youll have email :)
Mike

Posted: Wed Mar 29, 2006 8:16 am
by GlassWolf
added to above; avoid brands a local chain to you like CC and BB may carry. customers love to play you against these huge chains for price breaks, and I guarantee you, you'll get undercut for prices by the chains, because they buy in bigger quantities, and they'll just about sell below cost to make a sale, figuring they'll make it up on the backside with cables, kits, install labor, etc.

Don't get suckered into price wars with best buy and circuit city or that ilk.