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Re: Brax setup
Posted: Sat Oct 22, 2016 7:04 am
by Chris from Washington
How are things coming along?
Re: Brax setup
Posted: Sun Oct 23, 2016 4:46 am
by johnsahl
Not that good. Turned it on and got a terrible whining noise. Redid ALL wiring once more, and its 110% right. Still whining..
So, I am going to put in another amplifier today, luckily I do have a spare...
Re: Brax setup
Posted: Sun Oct 23, 2016 7:08 am
by Chris from Washington
johnsahl wrote:Not that good. Turned it on and got a terrible whining noise. Redid ALL wiring once more, and its 110% right. Still whining..
So, I am going to put in another amplifier today, luckily I do have a spare...
oh that's strange, is it making the whining noise all the time, or just when the engine in running?
Re: Brax setup
Posted: Sun Oct 23, 2016 9:05 am
by johnsahl
All the time.. I just replaced the X2400 with my last X1000, and all noise has gone, so I am sending the X2400 to Germany to have them fix it. Luckily there is lifetime (30 years) warranty on them
Re: Brax setup
Posted: Mon Oct 31, 2016 2:04 pm
by Chris from Washington
johnsahl wrote:All the time.. I just replaced the X2400 with my last X1000, and all noise has gone, so I am sending the X2400 to Germany to have them fix it. Luckily there is lifetime (30 years) warranty on them
Hope you get it back soon, so you can continue on the install.
Looking forward to seeing more pics.
Re: Brax setup
Posted: Mon Oct 31, 2016 2:20 pm
by johnsahl
Chris from Washington wrote:Hope you get it back soon, so you can continue on the install.
Looking forward to seeing more pics.
They received it down there today, and I hope they send it back soon, but also that they take their time fixing it
Re: Brax setup
Posted: Wed Nov 02, 2016 10:43 am
by johnsahl
Just got an email from them today, and they have fixed it, and its being shipped out tomorrow, so with a little luck, I will be installing it after the weekend.
Have to say: What an incredible service they provide, it's quite astonishing!
Re: Brax setup
Posted: Wed Nov 02, 2016 1:52 pm
by Chris from Washington
johnsahl wrote:Just got an email from them today, and they have fixed it, and its being shipped out tomorrow, so with a little luck, I will be installing it after the weekend.
Have to say: What an incredible service they provide, it's quite astonishing!
wow that's a quick turn around!
Yes I agree, that's great customer service right there.
Re: Brax setup
Posted: Tue Nov 08, 2016 6:37 am
by johnsahl
When I got home last night, there was a package with my X2400.
As I bought it second hand, and got it at a good price, there was quite a few screws missing on the outside, but now that I got it back from repair, all external screws were replaced including the ones missing.
On the note following the return of the amp, I can see whats been done to it:
1. RCA-plugs replaced
2. Amp internals upgraded to newest version
3. Test measured
4. Test played
All within warranty...
I am just absolutely blown away by their service!
Unfortunately, due to work, I wont be able to install it until a couple of weeks from :-(
Re: Brax setup
Posted: Tue Nov 08, 2016 8:45 am
by Chris from Washington
johnsahl wrote:When I got home last night, there was a package with my X2400.
As I bought it second hand, and got it at a good price, there was quite a few screws missing on the outside, but now that I got it back from repair, all external screws were replaced including the ones missing.
On the note following the return of the amp, I can see whats been done to it:
1. RCA-plugs replaced
2. Amp internals upgraded to newest version
3. Test measured
4. Test played
All within warranty...
I am just absolutely blown away by their service!
Unfortunately, due to work, I wont be able to install it until a couple of weeks from :-(
wow that is amazing!