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cargodz wrote:You know I hate to ask, but exactly what does all of this mean besides the gobbldy gook names... Is this going to be an easier job for you?

it means he resets passwords and tells the junior level people under him what to do


or something like that.

Actually, the previous job was phone support of Enterprise ( Servers and Storage ) Tape Library and storage software. I was the technician.

As a Technical Account Manager, I am the Liason between Dell and the Corporation when things get out of hand with their Storage solutions.

It isn't a 100K/year job, but, it is a healthy raise from my last job. The hours are worse with this position cause it is a 24/7 job, but I get a Cellphone and a Laptop and can work from home 1 day a week.

In addition to the 2wks of vacation I get, I am also off work for two weeks during the Christmas Holidays. It rocks!

OnYrMrk wrote:Actually, the previous job was phone support of Enterprise ( Servers and Storage ) Tape Library and storage software. I was the technician.
As a Technical Account Manager, I am the Liason between Dell and the Corporation when things get out of hand with their Storage solutions.
It isn't a 100K/year job, but, it is a healthy raise from my last job. The hours are worse with this position cause it is a 24/7 job, but I get a Cellphone and a Laptop and can work from home 1 day a week.
In addition to the 2wks of vacation I get, I am also off work for two weeks during the Christmas Holidays. It rocks!

Glad everything is looking up for you...

Sounds like it's a pretty big step up!!!

And although the hours are longer, I'm betting this position isn't going to be as stressful from the sounds of it... Really happy for ya :)

Congrats on the new position Joe.