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I sent him home with the checklist. He said on his router there are 5lights or something, and the fifth one, which the guy told him was "PC Activity" I believe, is orange. Does that sound familiar to anyone?

Thanks again guys for the input

The good ol days :)

If I was doing that to someone else, I'd be rolling on the ground laughing too :)

[quote="William from NOLA"]Now that would freak the hell out of me!

Ditto on the Trend Micro. Panda Software has a free one that works really good too. It's also got heuristic capabilities. [url=http://www.pandasoftware.com]www.pandasoftware.com[/url][/quote]I remember when I worked at the computer place, we would install a remote access program on peoples laptop when they weren't there :) It was sooooo funny watching the look on their face, when we would take control of their mouse, and move it off an icon when they were trying to click on it.

They had no idea what was going on

[quote="Ryan from Ohio"]The real kicker is when my mouse started moving around and clicking/opening stuff on its own. I ripped the plug out the wall as the comp would shut down....[/quote]
Now that would freak the hell out of me!

Ditto on the Trend Micro. Panda Software has a free one that works really good too. It's also got heuristic capabilities. [url]http://www.pandasoftware.com[/url]

Well when all else fails and you think you got something on ur puter ya DONT want:

Search!

In XP: All files/folder: search exe in the top section, its the ending like run.exe lol

Anyways do a search. Find suspicious programs that got instaled the day the problems started and DELETE away... Many time they dont have any uninstall info so you gotta do it the hard way.

[url]http://housecall.antivirus.com[/url] Trend Micro seems to work good always...

Adawre/spybot/spyware doctor. use all 3...

Its PROBABLY something in the registry...

We got something at work called WU or UW windows cleaner...

Its will find errors or spyware in the registry.

I had one of these deals awhile back that kept changing my homepage back eve after I changed it. Also would open windows on its own. The real kicker is when my mouse started moving around and clicking/opening stuff on its own. I ripped the plug out the wall as the comp would shut down....

Make sure the security settings are at the default (medium). Also, go into Internet Options > under Temporary Internet Files, click settings, make sure the "Check for page updates (or whatever it says)" is set to automatic.

Definately get rid of IE though. -as in use another browser: Firefox. The only IE based browser I use is SlimBrowser by Flashpeak.

[quote="Chris from Washington"]pay for netscape? nope.
Firefox For the Win by the way :)

Does he have a router?
can he access the router config screen?

if not, can he access the modem config screen?[/quote]
thats what the comcast guy told him to try to get was firefox, cause if firefox worked, then he'd know it was an IE problem...something like that

pay for netscape? nope.
Firefox For the Win by the way :)

Does he have a router?
can he access the router config screen?

if not, can he access the modem config screen?

he said he doesn't have any other browsers. I asked him if he had Netscape and he said when you goto it you have to pay. I will see if he can try outlook express or something. And Devin I will try to found out about that.