by lakers55 » Fri Jan 06, 2006 11:12 am
I went online to the acaraudio.com site after my son found some Rockford Fosgate speakers that he wanted for Xmas. I ordered the speakers and an amp on 12/11/05 and paid with my bank card. On 12/12/05 I received a confirmation for my order and on 12/13/05 they took the money from my account. When the order did not arrive by 12/24/05 as promised I sent a message (they do not have a phone number to talk to anyone except sales???) I sent a message to their support link. They responed that my order had been placed on hold on 12/12/05 because they did not have and could not get the speakers that I ordered. They offered to send me some other speakers that were not comparable to the ones that I ordered. I responded that I did not want the other speakers and asked that my order be cancelled and my money refunded. They told me that they did not take money from my account, they only checked availability of funds. Well my bank account says differently. They sent me a verification email telling me that my order had been cancelled on 1/3/06 and again told me that they had not taken payment for the order. Well it is now 1/6/06 and they still have not refunded my money, however they have now acknowledged that they took money from my account, but I am still waiting for the money to get back to my account. What a scam, I guess that they needed an interest free loan from me to get them through the holidays. I will post again when they resolve this problem and let you all know how it was handled..
LAters,,,LAkers...
I went online to the acaraudio.com site after my son found some Rockford Fosgate speakers that he wanted for Xmas. I ordered the speakers and an amp on 12/11/05 and paid with my bank card. On 12/12/05 I received a confirmation for my order and on 12/13/05 they took the money from my account. When the order did not arrive by 12/24/05 as promised I sent a message (they do not have a phone number to talk to anyone except sales???) I sent a message to their support link. They responed that my order had been placed on hold on 12/12/05 because they did not have and could not get the speakers that I ordered. They offered to send me some other speakers that were not comparable to the ones that I ordered. I responded that I did not want the other speakers and asked that my order be cancelled and my money refunded. They told me that they did not take money from my account, they only checked availability of funds. Well my bank account says differently. They sent me a verification email telling me that my order had been cancelled on 1/3/06 and again told me that they had not taken payment for the order. Well it is now 1/6/06 and they still have not refunded my money, however they have now acknowledged that they took money from my account, but I am still waiting for the money to get back to my account. What a scam, I guess that they needed an interest free loan from me to get them through the holidays. I will post again when they resolve this problem and let you all know how it was handled..
LAters,,,LAkers...